Customer care options for 1Win Lebanon users

1win Support for Lebanese Players

1win provides reliable support for users in Lebanon. Players can rely on several contact methods, so everyone’s needs are met without delay. The support team addresses all questions and issues, whether technical or account-related, at any time and it’s convenient to contact agents both on the site and in the mobile app.

Contact Methods

Lebanese players can get help in 3 ways. There is 24/7 live chat, email, and several messengers and social media pages.

Contact MethodDetails
Emailsupport@1win.social and 3 more addresses
Live ChatOn the original site
Social mediaTelegram, Instagram, Facebook, WhatsApp, Twitter
  • Email
  • Live Chat
  • Messengers and Social Media

Email

Email assistance is available 24/7 for users in Lebanon. Players can send detailed queries or issues and expect a response within 1-2 hours. This method allows attaching screenshots or documents to explain problems better, guaranteeing efficient and effective resolution by the team. Depending on your question, you can choose from:

  • Technical support: support@1win.social;
  • Security service: security@1win.social;
  • Commercial offers: business@1win.social;
  • Affiliate program: partners@1w.run;
Reach out via email to 1Win support

Live Chat

The casino offers 24/7 live chat support for users in Lebanon. Players can connect with a support representative in real time for instant assistance. This method provides quick problem-solving and is best for urgent or immediate issues that need fast resolution.

Real-time help through 1Win’s live chat

Messengers and Social Media

Users in Lebanon can reach agents through messengers and social networks. The site has dedicated channels and pages on:

  • Telegram;
  • Instagram;
  • Facebook;
  • WhatsApp;
  • Twitter (X).
Contact 1Win Lebanon via social networks

FAQ


How long does it take to get a response via 1win email?

You can expect to get a response to your email queries within a few hours.

Can I contact 1win without an account?

Yes, you can contact the agents for general inquiries even if you do not have an account.

Are there any costs associated with contacting 1win agents?

No, contacting agents is free, regardless of the communication method used.