Privacy Policy

1win Lebanon does everything possible and necessary to protect the private details of players. The main methods are described in the casino’s privacy policy. It also reflects the reasons and ways of obtaining and analyzing personal data, the rights and obligations of gamers, and the company’s responsibilities. This document effectively regulates relations with users, as it has legal force.

Each person must review and agree to these rules before playing. Otherwise, the company will not be able to provide access to services. In addition, the policy may be changed and supplemented from time to time. The gaming site staff will notify gamblers in advance via email about all adjustments. However, continued use of the company’s services automatically indicates that users accept the upgraded version of the document.

Types of user data obtained

It doesn’t matter whether the gamer gambles through the official website or mobile application, 1win Lebanon will collect their private details. They are divided into several categories:

Identification data. When a user fills out a registration form or participates in surveys, they provide their full name, date of birth, mobile number, and email address. In some cases, this may also include country and residential address, as well as identification documents;
Technical details. While on the site and using the services, 1win Lebanon can find out the player’s IP address, device type, operating system, browser settings, language preferences, date and time of entry to the site, as well as session duration;
Correspondence. Gamers have the opportunity to leave comments on the website, chat with other gamblers, and also contact customer support. In all of these cases, the company can collect and store all comments, records of correspondence, and phone calls;
Transactions. When a player makes a deposit or withdraws money, the online casino can find out what payment method they use and transaction history.

How is Lebanese player data used?

Consistent with the purposes of the policy, 1win may use private details in the following cases:

To offer services to gamblers and give them access to the site;
To inform users about updates, new promotions, and other events;
To provide communication between customer support and players;
To check new gamers for compliance with company rules;
To minimize the risks of fraud, money laundering, and terrorist financing;
To monitor gamer activity following the principles of responsible gaming;
To work out and test new services;
To develop a marketing strategy.

Disclosure Principles

1win Lebanon cannot transfer private data to third parties who are not related to the company. However, this does not apply to the following parties:

Organizations that are part of the 1win group;
Providers of software and services that fill the site with everything it needs;
Government and law enforcement agencies that combat crime;
Financial institutions that process player payments;
Members of the affiliate program who invite new gamers.

In addition, the company checks in advance that third parties can provide secure storage of personal details and can also facilitate smooth transfers.